The Power Of Kindness

Many years ago, I wrote a customer service column where I acknowledged people who gave outstanding customer service. I came up with the idea because I felt people were quicker to complain than say something positive. It is amazing what a difference a few nice words...

The One Cookie Diet

Everywhere you look (online, tv, stores) there are companies promoting diet products, vitamins, and meal plans for losing weight. Millions of dollars are spent on advertising.There are support groups and personal coaches to guide you on your weight loss journey. I...
Another Store Bites The Dust

Another Store Bites The Dust

Today I read that one of the few Kmarts in our small mountain town is closing their doors. I love Kmart…always have! Unlike one of their competitors (starts with a W) I never have to ask twice for assistance. Customer service has always been a priority and any...