The other day, I went to a local department store to purchase several things I needed for the new townhome. I was able to find everything that I needed except for one particular item that was out of stock.When I inquired about purchasing the item online, I was told that it would be higher priced and that I would have to pay shipping. I thought that this was unfair…Why should I be penalized because the store’s stock was depleted? I also felt that with the amount of money I had just spent in the store , I should pay the exact same price for the online purchase and get free shipping.
I asked to speak to a manager who quickly honored my request. The moral of the story is…Don’t be afraid to ask for a price adjustment if you feel you are justified in doing so. Ask to speak to a person who has the authority to make the adjustment. If you are turned down…perhaps it’s time to shop elsewhere.
Debi Drecksler's passion is writing for and about the "guy on the street."
