Nothing We Can Do For You…Not Acceptable!

When I moved into my new townhome last winter, I ordered cable television and internet access from Charter Communications. I was a first time customer and was offered a special price for six months. At the end of the six months when my price increased, I called the...

Disposable Words

We live in a world where words are as disposable as the trash we throw away each day. Sound harsh? Think of the times you have had words spoken to you that ended up having no credibility like “No problem, I’ll take care of the situation” or...

Just Like That Tree On the Highway

Two nights ago, while driving down a dark stretch of highway, my husband did not see a huge tree that had fallen across both sides of traffic. There was no way to avoid crashing into the tree, it all happened so quickly! Our car took the full brunt of the impact and...

It Was Long Overdue

One day, after a milestone birthday, I decided to splurge on a heavy dose of self confidence. I stopped wasting precious time being my own worst critic! The “I’m not skinny enough, attractive enough, smart enough” syndrome came to a screeching halt....

Learn To Be Your Own Consumer Advocate!

A young woman loses her job and calls her credit card company to ask for help. In the eight years she has used the credit card, she has never missed a payment. Her credit record is impeccable. She explains the situation to the credit card agent and asks for a...