by debidrecksler | Jun 9, 2017 | Business, Consumer, Human Interest, Life
I’ve searched my entire adult life for a hairdresser who understood my hair. It hasn’t been easy. One day I approached a woman who had thick curly hair and a great haircut and asked her if she minded sharing the name of her hairdresser. She said her name...
by debidrecksler | Aug 7, 2012 | Business
If you’re reading this, there is a good chance that you are in sales. No matter what you’re selling, we all have something in common. At the end of our sales presentation, we want to close the deal. I own and operate a janitorial business. Our work is...
by debidrecksler | Aug 16, 2011 | Business
My husband and I have owned a janitorial service for the past twenty years. We are part of the larger picture called the service industry, which includes many kinds of businesses. Here is my concern. Like other service businesses, we put in long hours and work very...
by debidrecksler | Mar 2, 2011 | Business
My husband and I have been in the janitorial business for twenty years. We offer free estimates on potential jobs. We show up promptly which we are complimented for, walk through the property taking our measurements, and listen very carefully to the client’s...
by debidrecksler | Apr 14, 2010 | Business, Comedy
Sixteen months after receiving our new business number from AT&T, we are still receiving at least a dozen calls a day for the previous “assignees ” of this number. It wouldn’t be so irritating if they didn’t owe money to almost every...
by debidrecksler | Nov 6, 2009 | Business
My husband needed tires for his cargo van and called around town to get pricing. Deciding on Sears Auto Center, he arrived at the crack of dawn, to be first in line to get the job done. The price quoted on the phone turned out to be incorrect. What a surprise! (Yes,...
by debidrecksler | Aug 14, 2009 | Business
I just received my 55 th call in seven months from AT&T representatives, asking me if I would like to advertise my commercial cleaning business in their Yellow Pages. Each time, I told the representative that I’ve been advertising my business in The Yellow...
by debidrecksler | Jul 29, 2009 | Business
When applying for a job , there is a fine line between tooting your own horn and bragging. I don’t believe it is necessary to tone yourself down when applying for a job out of fear of intimidating the interviewer. Be True To Yourself But I do think there’s...
by debidrecksler | Jul 27, 2009 | Business
If you expect good customer service, you can set the mood for a positive experience. Imagine the following scenarios:You walk into a store to make a purchase and the salesman sees you as he’s finishing up with another customer. He walks over to you with an...
by debidrecksler | Jul 22, 2009 | Business
Quitting a job, being laid off or fired is no picnic but beware of bringing your negativity and grudges to the next step…Interviewing for a new job.Walking in to an interview with a chip on your shoulder will not win you any brownie points with a prospective...
