The Balancing Act-Work and Play

Life has to be a balancing act of work and play or the stress of never coming up for air can cause all kinds of stress related problems. Sometimes my brain starts getting foggy and I know it’s time to take a break and do something that I find totally relaxing....

The Secret To Being Happy On the Job

Have you ever noticed how some people in the sales and service industry always seem happy? Through the years, I’ve interviewed several hundred of them and I think I’ve figured out their secret. They really enjoy what they do! For these happy people,...

Stop And Greet Your Customers

I have a pet peeve….I expect to be acknowledged when I enter a place of business and if I am not…I leave and take my business elsewhere. There is no excuse for ignoring a customer. I believe that you have 30 seconds to acknowledge a customer ….I...