It Really Is So Simple

I just got back from two medical tests and I’m smiling…Why? I was treated so nicely from the moment I walked in …from the receptionist to the technicians to the check-out lady….everyone was friendly and efficient.For the past decade, I’ve...

Whatever It Takes

It is soooo hot outside …It ‘s hard to concentrate on work when my mind is drifting off to a beach somewhere..the ocean’s waves lapping on the shore while I’m sitting under an umbrella sipping a cold lemonade.Sound great …doesn’t...

Memories

Time flies quickly as you get older. Seems like yesterday I had 4 children at home ….every waking hour filled with action…If I close my eyes I can still see the faces of two laughing toddlers peeking out of their playhouse .. the three of us dancing to the...

Be A Savvy Shopper

I am either a salesperson’s worse nightmare or favorite customer .Why?…Because I ask many questions and do my research before making a purchase. But here is the good news…Because of this, I rarely return an item. Once I make my decision..I make my...

Letting Go

Losing someone you love can be devastating and the sadness lingers long after they’re gone. In some cases, the person is still very much alive but not part of your life anymore…the pain is just as real.Sometimes you have to let go of the...

What Do Our Children Really Need?

Many parents today are concerned about giving their children everything ….They feel like they are letting them down if they can’t meet all of their needs and wants….They have good intentions…they want their kids to be happy and to have lots of...

Those Were The Days

You spend your whole life collecting things and then you give them away.We’re downsizing… a nice way of saying moving on to the next stage of life and the thought of going through my things and trying to decide what to keep is difficult for me.I am very...

A Magical Night

There is almost something magical about a summer night in Western North Carolina.When the sun starts to set, the sky is a palette of colors peeking out from behind the mountains. There is a touch of coolness in the air just enough to make it comfortable.I love walking...

Punctuality Makes A Big Difference.

I remember when we opened our commercial cleaning business 17 years ago and my husband went to give a free estimate for a strip and wax job. “You’ve got the job” the man said as my husband went to measure the floors. “Sir, I haven’t given...

An Example Of Outstanding Service

Today I met a young car salesman recently out of college. If I was the mystery shopper for the company he worked for, he would have received an A+ for his customer service!To begin with, his eye contact was unfaltering. As we spoke, he stayed focused on me completely,...