by debidrecksler | Apr 21, 2009 | Business
Today, I was in a store and the first thing I noticed was how sloppy the staff looked. There were three young women working with customers and all three women had unkempt hair that hung in their faces. Two were wearing khaki pants that were too tight and one bent over...
by debidrecksler | Mar 19, 2009 | Business
Today while shopping at Home Depot, I mentioned to the head of one of the departments how much I appreciated being greeted by almost every employee as I cruised down the aisles. She laughed and said some customers actually got aggravated with the practice and...
by debidrecksler | Feb 28, 2009 | Business
Tonight I attended a ribbon cutting/networking event for two new businesses that opened recently in downtown Asheville. It was one of the best events I have attended since opening my chocolate business nine years ago. The energy in the room was full throttle and...
by debidrecksler | Feb 24, 2009 | Business
What happens when the job you were hired to do and the salary and/or bonuses you were promised get compromised by an employer who suffers from a sudden case of brain fog?My advice…Nip it in the bud as quickly as possible or the situation will only get worse....
by debidrecksler | Feb 21, 2009 | Business
With all the economic woes in this country, I believe it’s a perfect time for businesses to work on improving customer service skills. Even if numbers are down and things are looking bleak, businesses need to stay focused on the customers who have remained loyal...
by debidrecksler | Dec 1, 2008 | Business
This morning, I went to make a call on my house phone and the phone was dead. I then called my house number from another phone only to hear a recording … this number is no longer in service and the new number is…. AT&T had (without my authorization)...
